# System

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<summary>What operating systems does the software support?</summary>

Win 10 64bit and also has a version for MacOS

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<summary>Can I use my account on multiple devices at the same time?</summary>

Yes, there is no limit, but you can only run 1 profile on 1 machine at a time, not run the same profile at the same time.

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<summary>How many accounts can I use on one computer?</summary>

Only 1 account can be logged in on 1 computer. If you log in to another account, you must log out. It also depends on the package policy.

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<summary>Payment methods?</summary>

Payment via Genlogin website or directly via software

Or other methods listed on the website include Paypal, Lemonsqueezy, USDT Tron, Trc20, Eth, Binance

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<summary>If I can't pay on time, will I lose my data?</summary>

Within 10 days without an update, or without receiving any information from you, your data will be lost. If there are unforeseen circumstances, please contact us for assistance.

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<summary>How long do I have to wait before my account is activated?</summary>

Right after you register an account. We have an automatic checkout system, so you can pay and use whenever you want. If your account hasn't refreshed after 30 minutes, please contact our support team.

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<summary>How do I change my subscription plan?</summary>

Contact our support to change your subscription

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<summary>How to change Genlogin account password?</summary>

<https://www.youtube.com/watch?v=Kg3Y5ZSRLuA&list=PL4_37fLYYscMqTk1XUV18vr9b6SdvYXpm&index=2>

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