Automation
Error: UNKNOWN: unknown error, open "C:\....."
Explanation: This error occurs when the profile is already open, and another attempt is made to open it again.
How to fix:
Step 1: Completely close the running profile, as it may still be running in the background. Open Task Manager on your computer and end any background browser processes.
Step 2: Restart the task in GenLogin.
Error: Unable to open profile when running TASK Error message: Exit with code 21. Please reinstall Titan browser XXX in Settings.
Explanation:
This error occurs when the Titan browser version is not installed or not properly extracted on your device.
How to fix:
Step 1: Restart your computer. Step 2: Reopen the GenLogin application. Step 3: Go to the Settings section in GenLogin.
Step 4: Go to the Troubleshooting section, then select the Titan browser version that has not been installed.
Step 5: Click Reinstall, wait for the browser to finish downloading, then close the window.
Error: Unable to open profile when running TASK Error message: Syncing profile data failed! Please try again.
Explanation:
This error occurs in free accounts, where the system cannot read data from profiles stored on the Cloud.
How to fix:
Move the profile from Cloud (online storage) to Local (offline storage).
Step 1: Go to the Profile screen → Select profiles currently stored in the Cloud.
Step 2: Click Stop share on Cloud to disable cloud storage.
[Status 500] Error: Syncing profile data failed! Please try again
How to build your own automation workflow with GenLogin Automation? Follow the GenLogin Automation Academy below:
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