> For the complete documentation index, see [llms.txt](https://login-gen.gitbook.io/genlogin-3.0-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://login-gen.gitbook.io/genlogin-3.0-en/general/faqs/automation.md).

# Automation

<details>

<summary>Genlogin Automation Course</summary>

Link: <https://www.youtube.com/watch?v=ttJqToeed7Q&list=PL4_37fLYYscNbX1m0rdqj6sC-E4sPaR35>

</details>

<details>

<summary>Error: UNKNOWN: unknown error, open "C:\....."</summary>

![](https://115748484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fjv2av4tAl7mM0cJWvOxo%2Fuploads%2FzEyl17bA5vVDh9Xb2JM4%2Fimage.png?alt=media\&token=f76652bf-c00a-4382-9df3-37f386abcc24)

**Explanation:**\
This error occurs when the profile is already open, and another attempt is made to open it again.

**How to fix:**

**Step 1:** Completely close the running profile, as it may still be running in the background. Open **Task Manager** on your computer and end any background browser processes.

**Step 2:** Restart the task in GenLogin.

</details>

<details>

<summary><strong>Error:</strong> Unable to open profile when running TASK <br><strong>Error message:</strong> Exit with code 21. Please reinstall Titan browser XXX in Settings.</summary>

<img src="https://115748484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fjv2av4tAl7mM0cJWvOxo%2Fuploads%2FfUJ3WzSaAi0P7oiaTdA1%2Fimage.png?alt=media&amp;token=19b00c49-9c34-42b9-9e16-d12097911074" alt="" data-size="original">

#### **Explanation:**

This error occurs when the Titan browser version is not installed or not properly extracted on your device.

#### **How to fix:**

**Step 1:** Restart your computer.\
**Step 2:** Reopen the GenLogin application.\
**Step 3:** Go to the **Settings** section in GenLogin.

<img src="https://115748484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fjv2av4tAl7mM0cJWvOxo%2Fuploads%2FjR2N9JRH71it1R7I8sQw%2Fimage.png?alt=media&amp;token=ee5a4e5e-f121-49d5-8cb0-fb6feaa6d2c8" alt="" data-size="original">

**Step 4:** Go to the **Troubleshooting** section, then select the Titan browser version that has not been installed.

<img src="https://115748484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fjv2av4tAl7mM0cJWvOxo%2Fuploads%2FLBF2A0YKjueQ56bkqhTZ%2Fimage.png?alt=media&amp;token=b04ab507-cb7a-4307-90c1-66f702eb4a63" alt="" data-size="original">

**Step 5:** Click **Reinstall**, wait for the browser to finish downloading, then close the window.

</details>

<details>

<summary><strong>Error:</strong> Unable to open profile when running TASK<br><strong>Error message:</strong> Syncing profile data failed! Please try again.</summary>

<img src="https://115748484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fjv2av4tAl7mM0cJWvOxo%2Fuploads%2F2Y1mXyoBLHyX2lci9iog%2Fimage.png?alt=media&amp;token=a4ba157e-b4ce-406f-b062-92c0ee8b8079" alt="" data-size="original">

#### **Explanation:**

This error occurs in free accounts, where the system cannot read data from profiles stored on the **Cloud**.

#### **How to fix:**

Move the profile from **Cloud (online storage)** to **Local (offline storage)**.

**Step 1:** Go to the **Profile** screen → Select profiles currently stored in the Cloud.

![](https://115748484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fjv2av4tAl7mM0cJWvOxo%2Fuploads%2Fwl8JOIZmCNwT2r1QHV9K%2Fimage.png?alt=media\&token=46cb35f3-d41c-4de1-a7be-8a7edfbcbb5c)

\
**Step 2:** Click **Stop share on Cloud** to disable cloud storage.

\[`Status 500] Error: Syncing profile data failed! Please try again`

</details>

#### How to build your own automation workflow with GenLogin Automation? Follow the GenLogin Automation Academy below:

{% embed url="<https://www.youtube.com/playlist?list=PLd2wpJz4Y-2lSnAL4cqiOBtnLaC8n8Y5G>" %}